EKA and Transflo® Announce Strategic Collaboration to Digitize Transportation Document Workflows between Shippers and Carriers

Jul 16, 2020, 09:00 ET

NEWS PROVIDED BY EKA Solutions, Inc. 

SALT LAKE CITY, July 16, 2020 /PRNewswire/ –EKA Solutions, Inc., provider of a cloud-based integrated freight management ecosystem platform, dFEMX®, and cloud-based end-to-end supply chain Omni-TMSTM platform for SMB carriers, brokers and shippers announced today a significant expansion of its strategic collaboration with Transflo®. The strategic collaboration will deliver transformational end-to-end digital and automated transportation document workflows solutions between shippers and carriers.

While EKA’s new investments are focused on implementing AI, machine learning and other technological solutions to transform the supply chain,  EKA is also, focused on delivering six figure savings to its customers by digitizing document workflows across the transportation chain,” said JJ Singh, Founder, Investor and CEO of EKA Solutions, Inc.

“EKA is excited to continue to strategically partner with Transflo®, the leader in digitizing transportation workflows, to deliver smart electronic documents solutions, like electronic bill of lading (eBOL), that results in reduced physical contact, fewer labor hours, higher document accuracy, improved cashflows to its customers, all with high level of safety, searchability and security. Digitizing BOL is just one important step of going contactless,” added Singh.

“Innovation across the transportation chain is accelerating and most of it comes from software and technology,” stated Frank Adelman, President and CEO of Transflo®. “We’re excited to work closely with the experienced and talented supply chain leadership team at EKA Solutions, Inc., to accelerate the delivery of innovative end-to-end digital and automated document and mobility solutions, including our new digital and automated eBOL solution, that are seamlessly integrated with EKA Omni-TMSTM platform to meet the industry’s current and emerging needs,” added Adelman.

About Transflo

Transflo® by Pegasus TransTech is a leading mobile, telematics, and business process automation provider to the transportation industry in the United States and Canada. Through its digital platform, the company delivers real-time communications to thousands of fleets, brokers, and over 1.6 million commercial vehicle drivers. The company’s mobile and cloud-based technologies digitize over 500 million shipping documents each year, representing more than $84 billion in freight bills. Organizations throughout the Transflo client and partner network use the solution suite to increase efficiency, improve cash flow, and reduce costs. Headquartered in Tampa, Florida, USA, Transflo is setting the pace of innovation in transportation software. For more information, visit www.transflo.com.

About EKA

EKA Solutions, Inc., provides a transformational cloud-based SaaS digital freight management, dFEMX®, ecosystem platform to manage all the customer’s freight businesses including freight exchange and third-party services. As part of dFEMX® Offering, EKA provides the Smart, Unified Platform EKA Omni-TMSTM for – Virtually – Everyone. EKA Omni-TMSTM is designed to transform the transportation and logistics industry. It empowers small, medium, and large size broker, carrier, and shipper businesses to operate from quote-to-cash with affordable and best-in-class digital tools, enabling the higher performance demanded in tomorrow’s supply chain. With real-time information, EKA Omni-TMSTM enables brokers, carriers, and shippers to provide visibility and transparency as they fluidly trade across an expanding and verified network with key, trusted partners. For more information, visit:  https://www.go-eka.com

For all other inquiries:Arune Singh
arune@go-eka.com

SOURCE EKA Solutions, Inc.

Related Links

https://www.go-eka.com

EKA Announces Real-Time Visibility Platform for Carriers, Brokers and Shippers

July 6, 2020 • by HDT Staff

Real-time visibility of freight has become “table stakes” for many shippers when choosing carriers to work with. Photo: Deborah Lockridge

EKA Solutions launched a cloud-based, end-to-end predictive visibility platform for carriers, brokers and shippers of any size.

The quest for visibility is driving much of the current supply chain investment. Recent research by Gartner Group forecasts that by 2023, 50% of global-leading enterprises will have invested in real-time transportation visibility solutions.

EKA’s solution relies on flexible location data sources, including electronic logging devices, mobile driver work order apps, and data systems integration to provide real-time accurate visibility into where goods are and when they will be delivered. Predictive visibility and alert capabilities are available to all carrier and broker customers, regardless of whether they subscribe to EKA’s Omni-TMS platform. ETAs (estimated time of arrival) factor in real-time route management, driver hours of service, traffic, and weather conditions.

The cloud-based solution features low transactional or monthly fees, so customers pay only for what they need or use. Depending upon the service level needs of the subscriber, visibility information can be any time interval – minutes or hours. The service level is configurable.

Information is transmitted in a controlled manner by the carrier or broker to the customer via their choice of numerous methods, including email, text messaging, third-party systems and EDI.

Web services interface with PCMiler/Trimble Maps, select ELDs, the TransFlo Mobile app, and carrier and broker operations and shipper systems.

EKA provides a digital freight management, dFEMX, platform to manage all the customer’s freight businesses, including freight exchange and third-party services. EKA serves as the system of record across multiple applications and seamlessly ties into other freight solutions (TMS, driver apps, etc.) and third-party services.

“Industry experts forecast predictive transportation visibility will soon be a requirement for all supply chain trading participants. Existing Visibility and ETA services are expensive and create structural misalignment and  primarily cater to large shippers and 3PLs,” said JJ Singh, founder and CEO of EKA Solutions. “EKA’s predictive visibility solution empowers carriers and brokers of any size to proactively lower operating costs and offer real time visibility to all customers at costs that are competitive with their large competitors.”


EKA Solutions introduces predictive visibility solution

Product provides accurate ETAs and is available alone or as part of Omni-TMS platform

Brian Straight  Monday, July 6, 2020

EKA Solutions has expanded its offerings with a new predictive visibility product that taps into ELDs and driver apps for a more accurate look at arrival times. (Photo: Jim Allen/FreightWaves)

Brokers, carriers and shippers are all searching for more accurate information when it comes to the supply chain. Gartner has predicted that 50% of enterprises will have invested in real-time transportation visibility solutions by 2023.

For many, accessing this functionality requires large investment in new technology or transportation management systems (TMS). EKA Solutions, though, has introduced a real-time predictive visibility platform that is available as part of its EKA Omni-TMS platform or as a standalone product for non-EKA subscribers.

“Industry experts forecast predictive transportation visibility will soon be a requirement for all supply chain trading participants,” said JJ Singh, founder, investor and CEO of EKA Solutions. “Existing visibility and ETA [estimated time of arrival] services are expensive and create structural misalignment and primarily cater to large shippers and 3PLs. EKA’s predictive visibility solution empowers carriers and brokers of any size to proactively lower operating costs and offer real-time visibility to all customers at costs that are competitive with their large competitors.”

Singh told FreightWaves the solution is an added cost for EKA Omni-TMS subscribers or available as a separate item for nonsubscribers.

“However, it is a very affordable cost versus existing major and standalone providers of visibility services,” he said. “Also, we believe EKA ETAs are very robust and accurate because of the robustness of the ETA algorithm that considers driver hours-of-service availability metrics, driver stops, route considerations, traffic, weather conditions, etc.”

Mark Walker, investor, president and chief digital officer for EKA, said the solution is built upon leading technology to deliver accurate ETAs.

“EKA’s solution relies on flexible location data sources including [electronic logging devices] and driver apps, cutting-edge ETA algorithms, low-cost data systems integration and visibility layers to deliver real-time, accurate visibility into where goods are and when they will be delivered,” he said.

Singh said the solution can provide visibility within multiple time intervals, including minutes, based on the configured service level. The information can be transmitted by the carrier or broker to the end customer through most common transmission levels, including email, text and electronic data interchange.

“Embedding affordable predictive visibility solutions to help EKA subscribers — carriers, brokers and shippers — deliver on time and optimize their operations, among other things, has always been a primal or founding strategic thrust of EKA Omni-TMS platform deliverables,” Singh said.

According to EKA, improved visibility leads to:

  • Improved customer satisfaction and retention
  • Improved on-time delivery performance
  • Increased labor efficiency and productivity
  • Improved ability to utilize real-time data to make active, cost-reducing “decisions in transit,” such as rerouting
  • Reduction in on-time, in-full (OTIF) penalties
  • Reduction in detention cost
  • Higher asset productivity due to reduction in detention and dwell costs
  • Reduced inventory costs due to reduction in buildup of safety stock requirements
  • Improved collaboration with trading partners through strategic data sharing

EKA provides a transformational digital freight management, dFEMX, ecosystem platform to manage all the customer’s freight businesses, including freight exchange and third-party services. EKA serves as the system of record across multiple applications and seamlessly ties into other freight solutions (TMS, driver apps, etc.) and third-party services.

In June, EKA announced the availability of its EKA Omni-TMS for small and medium-size carriers.

EKA Announces Real Time Transportation Visibility Platform for Carriers, Brokers and Shippers to Tech-up and Democratize the Freight Management Business

SALT LAKE CITY, July 6, 2020 /PRNewswire/ — EKA Solutions, Inc., provider of a cloud-based integrated freight ecosystem management platform, announced today it has launched its affordable cloud-based end-to-end predictive visibility platform for carriers, brokers and shippers of any size. EKA predictive visibility solution is available to all customers regardless of whether it is an EKA-Omni-TMSTM platform subscriber or not.

EKA provides a transformational digital freight management, dFEMX®, ecosystem platform to manage all the customer’s freight businesses including freight exchange and third-party services. EKA serves as the system of record across multiple applications and seamlessly ties into other freight solutions (TMS, driver apps, etc.) and third-party services.

“Industry experts forecast predictive transportation visibility will soon be a requirement for all supply chain trading participants. Existing Visibility and ETA services are expensive and create structural misalignment and  primarily cater to large shippers and 3PLs,” said JJ Singh, Founder, Investor and CEO of EKA Solutions, Inc. “EKA’s predictive visibility solution empowers carriers and brokers of any size to proactively lower operating costs and offer real time visibility to all customers at costs that are competitive with their large competitors,” added Singh.

“EKA’s solution relies on flexible location data sources including ELDs and driver apps, cutting edge ETA algorithms, low cost data systems integration and visibility layers to deliver real time accurate visibility into where goods are and when they will be delivered,” added Mark Walker, Investor, President and Chief Digital Officer for EKA solutions, Inc.

About EKA

EKA Solutions, Inc., provides a transformational cloud-based SaaS digital freight ecosystem management platform, dFEMX®, to manage all the customer’s freight businesses including freight exchange and third-party services. As part of dFEMX® Offering, EKA provides the Smart, Unified Platform EKA Omni-TMS® for – Virtually – Everyone. EKA Omni-TMS ® is designed to transform the transportation and logistics industry. It empowers small, medium and large size broker, carrier and shipper businesses to operate from quote-to-cash with affordable and best-in-class digital tools, enabling the higher performance demanded in tomorrow’s supply chain. With real-time information, EKA Omni-TMS® enables brokers, carriers and shippers to provide visibility and transparency as they fluidly trade across an expanding and verified network with key, trusted partners. For more information about EKA, visit:  https://www.go-eka.com

For all other inquiries:Arune Singh
arune@go-eka.com

SOURCE EKA Solutions, Inc.

Related Links

https://www.go-eka.com

EKA Solutions debuts Omni-TMS for small, medium-sized carriers

The transportation management system is the second part of its triad of freight solutions

Brian Straight Monday, June 8, 2020

Expanding its freight ecosystem, EKA Solutions has announced a TMS offering for small and medium-sized carriers. (Photo: Jim Allen/FreightWaves)

EKA Solutions has unveiled the second weapon in its triad of supply chain transportation management system (TMS) offerings with the release of its EKA Omni-TMS for small and medium-sized carriers.

EKA Omni-TMS for carriers is a native cloud-based SaaS TMS that provides affordable, quote-to-cash, best-in-class, intuitive, easy-to-use functionality to empower small- and medium-sized carriers with the functionality and services to grow and perform as well or better than large fleets,” JJ Singh, founder, investor and CEO of EKA Solutions, Inc, said.

Singh told FreightWaves that the offering is targeted to the “heart of the market,” those long-haul truckload fleets operating between two and 100 trucks that handle movement of 80% of the freight in the country.

“That said, the EKA carrier TMS as currently configured can be used by larger truckload fleets with simple and distributed operations and any size short-haul and last for-hire or private mile fleets,” Singh added.

EKA offers a digital freight management ecosystem, dFEMX, that helps clients manage all of a customer’s freight business including freight exchange and third-party services. It serves as the system of record across multiple applications and seamlessly ties into other freight solutions (TMS, driver apps, etc.) and third-party services, the company said.

“Intuitive precision asset and revenue management tools, real-time availability of all the data and information at the point of decision-making, automated work processes that facilitate exception management, real-time load movement visibility and live ETA will help deliver best-in-class carrier performance,” Mark Walker, investor, president and chief digital officer for EKA solutions, Inc., said.

Under the dFEMX offering, EKA offers the Omni-TMS for brokers, carriers and shippers. Providing real-time information, EKA Omni-TMS enables brokers, carriers and shippers to provide visibility and transparency as they trade across an expanding and verified network with key, trusted partners.

Singh noted the new carrier option “enables a comprehensive end-to-end and intuitive carrier TMS designed to meet the needs of the carrier and every other player in the supply chain.”

Benefits include:

  • Communicating with trusted trading and services’ partners in real-time
  • Enabling carriers to transform their organizations as the needs and opportunities of the supply chain change
  • Empowering a carrier to easily adapt to changing business circumstances
  • Allowing carriers and trading partners to wield their versatility as a competitive strength
  • Creating a role-based environment, allowing all parties to optimize the use of personnel and resources
  • Bringing to bear any peripheral services and tech/stack components in an efficient and affordable manner
  • Giving carriers the power to “tech-up” in a cloud-based, scalable, and secure environment

The solution adds more precise asset/load matching and revenue management tools, real time availability of all the data and information at the point of key decision making, automated work processes that facilitate exception management continue to streamline carrier management work processes.

Singh said the cost of integrating all these tools continues to fall, and carriers are able to start benefiting from this. The EKA Omni-TMS for carriers is highly intuitive, he said, and features pricing “based on dollars per truck per month” that makes it affordable for small fleets. It also enables automated tools to allow the smallest fleet or owner-operator the ability to answer common customer customers such as “where is my order,” in an automated way with real-time order and load movement visibility and live estimated time of arrival.

The solution is scalable so as the carrier grows, so too can the EKA Omni-TMS for carriers.

“Legacy and ‘contemporary technology’ carrier systems have done little to support carriers to compete in the new supply chain world,” Singh said. “Many allow carriers to dispatch loads using traditional tools, post capacity to load boards or some other load sources, and some provide effective operations and financial record keeping for customer billing and payments to speed-up cash flow. Unfortunately, carriers continue to generally rely on phone, e-mail exchanges and disparate APPs that gobble time and do not create the digital record needed to generate the next level of intelligence for high productivity and precision load sourcing for them to compete effectively and grow their business profitably.”

EKA Carrier TMS connects real-time and seamlessly with EKA broker system for the full lifecycle of load activities, including load availability, tendering, negotiation and assignment, real-time load movement visibility and ETA, exception events and notifications, automated document capture and settlement status monitoring, and settlement notification and details.

In addition to the Omni-TMS solution, EKA is building a private marketplace platform, fourth-party logistics provider (4PL) solutions, and solutions for service providers such as insurance companies as part of its ecosystem approach.

In a May interview with FreightWaves, Singh and Walker explained that the platform allows users to add web portals for any vendor, allowing customers to extend capacity and loads, and enabling “digital freighting in a marketplace environment,” Walker said. 

EKA is not a brokerage, but digital brokerage is a subset of what they offer broker customers. “We give them a whole gamut of lanes based on relationships, rather than a singular one-touch or touchless lane for doing their business,” explained Singh.

In mid-2019, EKA launched MPlace, a private marketplace for shippers and brokers to trade with “trusted providers in a more precise, automated and real-time manner.”

The company launched its unified, cloud-based Omni-TMS platform for small and medium-sized brokers and shippers in 2018. MPlace allows shippers that need a load hauled in a new freight lane to find partners in its own private space and not have to go out to the spot market or load boards, Singh told FreightWaves at the time.

“Utilizing the EKA MPlace, customers reduce direct labor, transportation spend and contracting risk while providing end-to-end visibility, audit and analysis,” Singh said.

EKA Launches Cloud-based TMS for Small and Medium Motor Carriers

June 8, 2020 • by HDT Staff

EKA said its cloud-based TMS is affordable for small to medium fleets.
Imge: Wynn Pointaux via Pixabay

EKA Solutions has launched its Omni-TMS solution for small and medium size carriers, a cloud-based integrated freight management “ecosystem.”

The company first came on the scene in 2018 promising “friction-free” connections between brokers, carriers, and shippers. The carrier TMS is the second piece in a triad of supply chain transportation management system offerings that will eventually be included in the platform. Last fall, EKA launched the broker piece of the platform.

EKA provides a digital freight management (which it calls dFEMX) platform to manage all the customer’s freight businesses, including freight exchange and third-party services. EKA serves as the system of record across multiple applications and seamlessly ties into other freight solutions (TMS, driver apps, etc.) and third-party services.

EKA Omni-TMS for carriers is a native cloud-based [software-as-a-service] TMS that provides affordable, quote-to-cash, best-in-class, intuitive, easy-to-use functionality to empower small- and medium-size carriers with the functionality and services to grow and perform as well or better than large fleets,” said JJ Singh, Founder, CEO.

The platform features asset and revenue management tools, real-time availability of data and information, automated work processes that allow for exception management, real-time load movement visibility, and live ETA.

According to the company, the platform allows small-to-medium brokers, carriers, and shippers to leverage real- time information and trade fluidly across a verified network with key trusted partners and support vendors.


Startup aims to democratize digital freight management

EKA Solutions builds ecosystem for small and medium-size brokers, carriers and shippers

Linda Baker, Staff Writer  Friday, May 15, 2020

(Photo: Jim Allen/FreightWaves)

J.J. Singh, a longtime transportation and logistics executive, decided to launch a digital freight management solutions company a few years ago after he realized that many small and medium-size shippers, brokers and carriers were not ready for “the Amazon world,” a pressure cooker environment that requires an immediate answer to the question: “‘Where is your load?’”

“We knew from the start these folks were at a cost disadvantage and an effectiveness disadvantage,” said Singh, whose previous experience includes stints at C.H. Robinson and Flying J. The reason for starting the new venture, he said “was to respond to the new business environment, help digitize folks and provide them with services so they are at least on par with larger companies that have a lot more resources.”

Founded in 2015, EKA Solutions offers a cloud-based logistics platform designed to facilitate collaboration and data exchange among small and medium-size shippers, trucking companies and brokers.

The Sacramento, California-based company is developing a range of products aimed at helping customers connect and thrive. Among the offerings: a broker, carrier and shipper transportation management system (TMS), a private marketplace platform, 4PL solutions, and solutions for service providers such as insurance companies.

“We are building an ecosystem for freight management,” said Singh, EKA’s chief executive officer. 

Several features distinguish the company’s products and services from others in the supply chain technology management sector, the company’s executives said.

EKA’s platform is end-to-end, “from order to cash,” Singh said. A centralized system of record, the platform enables real-time load management, shipment tracking, trade partner negotiations, payment and more.

Customizing offerings for different freight participants, EKA starts with a supply chain engine, then crafts different “lenses” on top of that engine, said Mark Walker, EKA’s president and chief digital officer, explaining there is a tailored TMS for carriers, for shippers and for brokers.

“The nuances of each of those lenses allows each party to run their business,” Walker said,  “and it is highly configurable as well, so one company could have a completely different look and feel in a lot of their use of the system.”

A broker TMS launched last fall, and a carrier TMS will be ready on July 1. A shipper TMS is ready to deploy.

The company’s supply chain platform features an intuitive interface and reports can be generated throughout the day in an easy-to-read dashboard style. Because of the “intelligent design,” the cost to deploy is a fraction of what other systems might charge, according to Singh, and the company offers its lowest pricing for the smallest customers, upending the common practice of giving large customers discounts.

“Our whole model is price as you need it,” he said.

Connected to the platform are web portals for any vendors, allowing customers to extend capacity and loads, and enabling “digital freighting in a marketplace environment,” Walker said. 

But unlike the large freight-matching services, typically wide open to all carriers and brokers, EKA’s offering is built around “trusted relationships,” the executives said. Customers can extend information to outsiders, but it is not suggested, Walker explained. “We are not trying to open freight up so they can get the lowest price or generate the highest profit.”

EKA is not a brokerage, but digital brokerage is a subset of what they offer broker customers. “We give them a whole gamut of lanes based on relationships, rather than a singular one-touch or touchless lane for doing their business,” explained Singh.

Looking ahead, the startup aims to broaden its ecosystem to include service providers such as insurance companies for brokers and carriers. That will debut in the second half of 2020.

Mirroring the experience of other technology companies, EKA Solutions experienced a tough time for sales in March and April, as the pandemic upended the economy, according to Singh. But the platform “shines” as a work-from-home solution, he emphasized. “All you need is high-speed internet and we take care of the rest. It’s just like running an airbnb platform.”

As the team continues to build out its product suite, “we are very close to delivering to the marketplace our vision of an end-to-end supply chain platform,” Singh said, “where the shipper can run their business end-to-end, the broker can run their business end-to-end and the carrier can run their business end-to-end. And they can all collaborate very effectively.”

Logistics Startup’s Tech Investment Helped Prepare it for COVID-19

ProServ Logistics’ empty offices in Eden Prairie, Minnesota.
Photo courtesy ProServ Logistics

For one logistics company, the need for employees to work from home during the COVID-19 pandemic has been made easier with technology. In fact, ProServ Logistics had a head start, as some of its employees were already working remotely.

“Honestly? We didn’t really intend to be virtual,” says Brian Johnson, founder and CEO of ProServ Logistics, headquartered in Eden Prairie, Minnesota.

“Not all the best people wanted to work in Eden Prairie,” admits David Buhl, co-founder and COO. “They wanted to work but didn’t want to commute.”

“So, I guess we went virtual,” Johnson says with a laugh. “Maybe reluctantly, at first. Before we were comfortable with it. Certainly, before we really knew what it could do for us.”

“And what it can do for our customers,” Buhl adds. 

Virtual Offices

Some of ProServ’s key personnel have been remote from the beginning. One of them was Diane Johnson (no relation to Brian), vice president of operations.

“I just reached a point in my life where I wanted to be closer to my family,” she explains. “I love logistics, supply chain, the constant challenges, helping people, preventing problems. But I can do that from home…or my cabin,” she adds, like a true Minnesotan.

Eric Jex, vice president of operations, climbed every hill his “out of college” career choice presented him with. “But I’d chased that rabbit long enough,” he says. “I just wanted to have more meaningful relationships with family, friends, co-workers and customers.”

Brian Johnson, CEO and Co-Founder, ProServ Logistics, working from home during the COVID-19 crisis.
Photo courtesy ProServ Logistics

Jex, initially the most remote employee, joined ProServ when Brian Johnson and Buhl said he could come aboard without being on site. “The lifestyle I want is miles away from Eden Prairie,” he says. “When they said they were cool with me being remote, it was the easiest – and best – decision I ever made.”

ProServ had an office, where most of their employees showed up daily, intent on serving each customer, and committed to growing their business.

“I like coming into the office,” says Perry Torgerson, manager, business development.  “I’m a people person, and that’s what ‘having a job’ always meant to me. Until this Coronavirus,” he adds. “Now, a lot of offices are just risky.” 

Finding tech solutions

In addition to Johnson and Jex, they added a third remote employee, working from Kalamazoo, Michigan.

“At first, it was easy to communicate the important stuff,” Johnson says.  “We were small, and we didn’t always have a lot that we needed to work together on.” But the business grew, and success presented challenges.

“As a service provider, you need your team to communicate, collaborate, and coordinate,” Johnson says. 

Buhl, whose expertise is technology, looked on the situation as an opportunity. “We’d been looking at what was out there, kicking some tires, so to speak. We knew it was time to upgrade our technology.”

ProServ agreed to be a beta tester for EKA Solutions, which developed a cloud-based Omni-TMS to allow brokers, shippers, and carriers to more easily work together. They went live the first of this year. That gave the company an advantage when the COVID-19 crisis forced the entire office to work remotely.

“And you know how all of our people are able to work remotely this week?” Johnson says.  “Because we’ve been doing it. Working remotely, communicating with each other, helping our customers and carriers use our technology.”

David Buhl, COO and co-founder of ProServ Logistics, working from home during the COVID-19 crisis.
Photo courtesy ProServ Logistics

“EKA is a distributive platform,” Buhl explains. “Its security protocols are second to none, but it allows our people – and trusted partners – single sign-on access, and, it’s role-based.”

“So, was it hard to tell everyone to not come to the office because of the pandemic?” Johnson asks. “Yes, because we’re all used to what we’re all used to.  But, did I worry about our business? Or about taking care of our customers? No, because we’ve got the best people, and the EKA platform does everything we need it to.”

Noting that EKA is regularly adding new features to the platform, Buhl says, “I tell them they need to keep pace with ProServ. Our team is working remotely, but we’re going places.”