EKA Combats Supply Chain Risk with New Technology

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Jan 05, 2022, 09:07 ET

SALT LAKE CITY, Jan. 5, 2022 /PRNewswire/ — EKA Solutions Inc announced today it has formed a wholly owned subsidiary, RMX Software, LLC, to empower freight carrier, broker, and shipper SMBs, as well as insurance brokers, wholesalers, and carriers to tech up in the midst of the global supply chain crisis. As part of EKA’s industry leading provider of cloud-based integrated freight management ecosystem for carriers, brokers, and shippers, RMX Software will provide an intelligence-driven platform to enable transformation of risk rating and risk management.

“RMX Software, LLC., is a technology and data company whose clear and present mission is to enable transformation of how risk is managed by supply chain customers and how risk is underwritten by insurance carriers based on customer usage and risk levels,” says JJ Singh, Founder and CEO for EKA Solutions, Inc., and RMX Software, LLC. “Benefitting from EKA senior management deep experience in risk management and the insurance business, RMX digital SaaS platform is designed to enable significant reduction in customer loss ratios and cost of insurance and to simultaneously improve insurance carrier competitiveness and profitability,” added Singh.

“RMX platform will provide real time connectivity to truck telematics and video data, and seamless integration with driver, truck, and route risk related databases. More importantly, it will optimally blend risk, operational and financial data, and operational workflow processes to deliver new and timely risk data streams, analytics, and tools to various risk coverage and management stakeholders to transparently measure, manage and underwrite risk,” said Mark Walker, President and CDO for EKA Solutions, Inc., and RMX Software, LLC. “Also, in the foreseeable future, RMX platform’s flexibility will enable development of new coverage products to help mitigate new and emerging supply chain customer risks.”

About EKA

EKA Solutions, Inc., provides a transformational cloud-based SaaS digital freight ecosystem management platform, dFEMX™, to manage all the customer’s freight businesses and working capital services. As part of the dFEMX™ Offering, EKA provides the Smart, Unified Platform EKA Omni-TMS™ for – Virtually – Everyone. EKA Omni-TMS™ is designed to transform the transportation and logistics industry. It empowers small, medium, and large size broker, carrier, and shipper businesses to operate from quote-to-cash with affordable and best-in-class digital tools, enabling the higher performance demanded in tomorrow’s supply chain. With real-time information, EKA Omni-TMS™ enables brokers, carriers, and shippers to provide visibility and transparency as they fluidly trade across an expanding and verified network with key, trusted partners. For more information, visit:  https://www.go-eka.com

For all other inquiries:
Arune Singh
arune@go-eka.com

SOURCE EKA Solutions, Inc.

EKA’s carrier TMS helps small and medium companies gain productivity, visibility

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How Westech Logistics and E.J. Freight acted as TMS design partners for their own operational growth

Corrie WhiteMonday, December 13, 2021

Shippers want versatile performers and top-notch carriers in their supply chains ⁠— a fact underscored by the last 20 months of capacity shortages. But nearly 80% of freight in the U.S. is hauled by carriers with fewer than 100 trucks ⁠— carriers that often couldn’t afford the technology that would help them look and act like larger carriers in the digital marketplace. 

Westech Logistics, a small trucking company in Oklahoma, launched four years ago as an oil field operation, but when that industry took a hit at the outset of COVID-19, it made the transition to traditional freight with its 30 trucks. With that transition came the growing pains of finding loads and establishing relationships with new customers.

“We went from needing about two people to bill, dispatch and everything else to needing four people to handle the same amount of work,” said Sergio Stoesz, VP of operations at Westech Logistics. “We were not using a TMS before. We were keeping track with Excel spreadsheets and folders. With the additional growth hauling different freight, we saw that we were spending more time on billing, finding loads, which was using more manpower. A few months ago we started looking for a TMS. That’s how we found EKA.”

Small companies are often left behind with fewer software options, Stoesz said. Some of the larger TMS providers cost four times what EKA charges and without as many features. 

According to EKA’s founder, J.J. Singh: “The costs carriers have to pay are too high. It is our intent to reduce all these technology costs. You pay for only what you use. We have the incentive to help them grow their business, and we grow as they grow. We make it affordable and easy for the driver and dispatcher to work together. We’re trying to take out as many redundancies in these services as we can to reduce the cost of the technology stack.”

In relationship with EKA, Westech Logistics was able to influence feature designs. Since its operation is owner-operator based, each settlement requires a manual deduction of insurance and other fees. EKA created an upload portal for Westech to easily create the loads. 

“It reduced working time from maybe two to three hours to about a 10-minute process,” said Stoesz. “When we brought a few of our concerns when we started about how things would work, they immediately addressed them, adding new features to EKA, which really helped us feel comfortable with switching. Before I settled in EKA, I tried out about 15 different softwares.”

EKA easily integrated with Westech’s previously established providers like KeepTruckin’ and Quickbooks, which created a more unified platform for operational visibility, the ease of remote work transitions, as well as a reduction of errors ⁠— like sending the wrong documents to customers or entering data into the wrong cell. 

“When you are trying to juggle so many different programs, you miss stuff,” said Stoesz. “That’s one of the biggest things we have noticed is our decrease in errors has been insane. We went from making a few a week to maybe one or two a month, so that’s just been fantastic and it’s also helped give our dispatchers more time to solidify relationships with customers and to work on finding better paying freight.”

Every carrier operation is different, and for those that also act as a shipper and broker ⁠— EKA allows users to alternate between brokerage and fleet management in order to perform multiple functions and roles as needed. 

Originally established to support the transportation needs of its poultry distributor, E.J. Freight has grown from six to 25 reefer trucks since February 2020, as well as added a power-only program on its logistics side. That growth, which EKA played a significant role in bolstering, came from targeting new customers in existing lanes.

“The folks who started EKA have a very deep understanding of the freight environment and multiple different aspects of transportation,” said Puneet Bawa, VP of operations and finance at E.J. Freight. “Their knowledge is far more than just trucking operations. A lot of our relationships stem through EKA, like our use of Transflo and a fuel card. We were able to save over a couple of hundred thousand dollars in fuel costs this year compared to last year, just in discounts.”

In terms of onboarding and training, EKA provided E.J. Freight with a sandbox version of the platform in which to practice and plan. Like Westech, E.J. Freight’s feedback drove improvements and tweaks in the final software product. 

“Our makeup in the office is very diverse,” Bawa said. “We have folks that are interns all the way to folks that are in the twilight of their careers, and everyone’s been able to use EKA. It’s very user friendly, interactive. We could just look at the system and know where every driver and where every truck is.”

EKA Logistics Capital Offers Financial Services for Small-Business Supply Chain Companies

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December 8, 2021 • by Heavy Duty Trucking Staff 

EKA is branching out into financial services to complement its cloud-based Omni-TMS.

EKA Solutions, which provides a cloud-based integrated freight management ecosystem, will offer working capital financial services to small-business carriers, brokers, and shippers.

The wholly owned subsidiary, EKA Logistics Capital LLC, will offer services beginning in January 2022 to “further help SMBs compete with their much savvy competitors,” said J.J. Singh, EKA founder and CEO, in a news release.

Services will be competitive to large factoring companies. EKA will offer receivables financing of an entire customer receivable portfolio. Or, it can offer receivables financing of select shipper receivables or on a single shipper invoice basis.

EKA announced its Omni-TMS cloud-based supply chain platform in 2018, designed to allow brokers, carriers, and shippers to easily assign and track loads, including back-end billing and financial functions. It has since added a number of functions and features, including private freight marketplaces for larger companies, features for carriers using independent contractors, mapping tools, load-matching, and most recently pricing data.

“EKA’s freight management and working capital solutions and services workflow processes have been optimally melded for highest seamless productive user experience and to accrue lowest customer lending costs,” said Mark Walker, president and CDO, in a release. “The result is a highly efficient and effective open loop automated receivables financing and payments digital platform for any carrier, broker, and shipper.”

FreightWaves SONAR data integrated into EKA pricing tools on transaction fee basis

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New Omni-TMS™ cloud-based platform integrates fluidly with world’s leading freight pricing data platform

 EKA Solutions Inc. is now offering FreightWaves SONAR freight lane and market trends pricing data. (Photo: Jim Allen/FreightWaves)

EKA Solutions Inc, an industry-leading provider of cloud-based integrated freight management ecosystem for carriers, brokers and shippers, announced that it is now offering FreightWaves SONAR freight lane and market trends pricing data. That data is melded with innovative decision support tools to EKA carrier, broker and shipper transportation management system (TMS) subscribers in a transformative manner – on-demand and on a transaction fee basis. 

Designed to add to the tech stack of carriers, brokers and shippers for the future of business, EKA Omni-TMS™ is a native cloud-based SaaS TMS that is the company’s signature solution product and has earned EKA the prestigious FreightTech 100 award. 

FreightWaves’ Travis Rhyan explains features of SONAR SCI.
(Photo: FreightWaves staff)

Travis Rhyan, Chief Product Officer at FreightWaves, said, “FreightWaves is proud to be working with EKA to provide SONAR data to EKA’s Omni-TMS™ subscribers. Those subscribers will have near-real-time data to improve their decision-making abilities.”

JJ Singh, CEO of EKA Solutions

“EKA’s fluid real-time integration with FreightWaves SONAR platform provides EKA carrier, broker and shipper TMS subscribers with freight lane pricing and market trends data in an on-demand, affordable and “pay only for what you use” transaction fee basis. Affordable pricing data coupled with intuitive decision-making tools help EKA customers make smart pricing decisions just like their larger competitors,” said JJ Singh, Founder and CEO of EKA Solutions, Inc.

EKA & FreightWaves Unveil Innovative New Pricing Tools

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New Omni-TMS™ Cloud-Based Platform Integrates Fluidly With a Leading Freight Pricing Data Platform

SALT LAKE CITY, Oct. 4, 2021 /PRNewswire/ — EKA Solutions Inc, the industry leading provider of cloud-based integrated freight management ecosystem for carriers, brokers, and shippers, today announced that it is now offering FreightWaves SONAR freight lane and market trends pricing data melded with innovative decision support tools to EKA carrier, broker, and shipper TMS subscribers in a transformative manner – on-demand and transaction fee basis.

Designed to tech-up carriers, brokers, and shippers for the future of business, EKA Omni-TMS™ is a native cloud-based SaaS TMS that has become the company’s signature solution product and has earned EKA the prestigious FreightTech 100 award.

“EKA’s fluid real-time integration with FreightWaves SONAR platform provides EKA carrier, broker and shipper TMS subscribers with freight lane pricing and market trends data in an on-demand, affordable, and “pay only for what you use” transaction fee basis versus the traditional monthly subscription model. Affordable pricing data coupled with intuitive decision-making tools help SMBs make smart pricing decisions just like their larger competitors,” says JJ Singh, Founder and CEO for EKA Solutions, Inc.

“EKA’s innovative integration, workflow processes and decision support tools are optimally blended to deliver all critical freight pricing and market trends data to a EKA TMS user in an optimal form and manner and right at the point of pricing decision making.” said Mark Walker, President and CDO. “This enables the user to make informed pricing decisions in a seamless productive manner.”

About EKA

EKA Solutions, Inc., provides a transformational cloud-based SaaS digital freight ecosystem management platform, dFEMX™, to manage all the customer’s freight businesses including freight exchange and third-party services. As part of the dFEMX™ Offering, EKA provides the Smart, Unified Platform EKA Omni-TMS™ for – Virtually – Everyone. EKA Omni-TMS™ is designed to transform the transportation and logistics industry. It empowers small, medium, and large size broker, carrier, and shipper businesses to operate from quote-to-cash with affordable and best-in-class digital tools, enabling the higher performance demanded in tomorrow’s supply chain. With real-time information, EKA Omni-TMS™ enables brokers, carriers, and shippers to provide visibility and transparency as they fluidly trade across an expanding and verified network with key, trusted partners. For more information, visit:  https://www.go-eka.com

For all other inquiries:
Arune Singh
arune@go-eka.com

SOURCE EKA Solutions, Inc.

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EKA Solutions Debuts Real-Time Integration With KeepTruckin & Samsara

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New Omni-TMS™ Cloud-Based Platform Integrates Fluidly With Leading Telematic Platform

SALT LAKE CITY, Sept. 27, 2021 /PRNewswire/ — EKA Solutions Inc, the industry leading provider of cloud-based integrated freight management ecosystem for carriers, brokers, and shippers, today announced real-time integration with KeepTruckin and Samsara, two of the global telematics platforms leaders.

Designed to tech-up carriers, brokers, and shippers for the future of business, EKA Omni-TMS™ is a native cloud-based SaaS TMS that has become the company’s signature solution product and has earned EKA the prestigious FreightTech 100 award.

“EKA’s fluid real-time integration provides the smallest trucking company with the same capabilities and benefits as large companies – optimize dispatch productivity, effectuate timely 2-way communication, deliver real time load movement visibility, improve carrier cashflow through electronic document capture and transmission and, enhance driver compliance with hours-of-service rules.” says JJ Singh, Founder and CEO for EKA Solutions, Inc. “In addition, this seamless integration will help significantly improve broker productivity.”

“EKA’s innovative and best-in-class solutions will help fleet managers to be digitally connected with their drivers during the lifecycle of a loaded or empty truck move” said Mark Walker, President and CDO. “Also, it enables a broker to automatically monitor the movement of the load from pick-up to delivery in a seamless productive manner.”

About EKA

EKA Solutions, Inc., provides a transformational cloud-based SaaS digital freight ecosystem management platform, dFEMX™, to manage all the customer’s freight businesses including freight exchange and third-party services. As part of the dFEMX™ Offering, EKA provides the Smart, Unified Platform EKA Omni-TMS™ for – Virtually – Everyone. EKA Omni-TMS™ is designed to transform the transportation and logistics industry. It empowers small, medium, and large size broker, carrier, and shipper businesses to operate from quote-to-cash with affordable and best-in-class digital tools, enabling the higher performance demanded in tomorrow’s supply chain. With real-time information, EKA Omni-TMS™ enables brokers, carriers, and shippers to provide visibility and transparency as they fluidly trade across an expanding and verified network with key, trusted partners. For more information, visit: https://www.go-eka.com

For all other inquiries:
Arune Singh
arune@go-eka.com

SOURCE EKA Solutions, Inc.

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EKA Introduces Touchless Freight Trading and Execution

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New Omni-TMS™ Cloud-Based Platform Features Transform Carrier, Broker & Shipper Efficiencies

SALT LAKE CITY, July 26, 2021 /PRNewswire/ — EKA Solutions Inc, the industry leading provider of cloud-based integrated freight management ecosystem for carriers, brokers and shippers, today announced the introduction of touchless trading and execution between trusted partners that use the EKA Supply Chain TMS.

Designed to tech-up carriers, brokers and shippers for the future of business, EKA Omni-TMS™ is a native cloud-based SaaS TMS that has become the company’s signature solution product and has earned EKA the prestigious FreightTech 100 award. You can discover more about EKA’s solutions by visiting www.go-eka.com.

“EKA’s touchless solution enables supply chain participants – carrier, broker or shipper – using the EKA supply chain Omni-TMSTM to benefit from the highest level of real-time automation when trading and executing loads with their trusted freight partners,” says JJ Singh, Founder and CEO for EKA Solutions, Inc. “As a result, each trading partner benefits from the lowest cost of handling a load, superior customer service, and sustainable revenue, profitability and business growth.”

“EKA’s innovative and best-in-class solution will help carriers, brokers and shippers using Omni-TMSTM to integrate and automate all trading and execution life-cycle workflow processes between them, from load tendering to booking to load tracking to invoicing and settlement, in a touchless manner with manual handling limited to exception events,” said Mark Walker, Investor, President and CDO.

About EKA

EKA Solutions, Inc., provides a transformational cloud-based SaaS digital freight ecosystem management platform, dFEMX™, to manage all the customer’s freight businesses including freight exchange and third-party services. As part of the dFEMX™ Offering, EKA provides the Smart, Unified Platform EKA Omni-TMS™ for – Virtually – Everyone. EKA Omni-TMS™ is designed to transform the transportation and logistics industry. It empowers small, medium, and large size broker, carrier, and shipper businesses to operate from quote-to-cash with affordable and best-in-class digital tools, enabling the higher performance demanded in tomorrow’s supply chain. With real-time information, EKA Omni-TMS™ enables brokers, carriers, and shippers to provide visibility and transparency as they fluidly trade across an expanding and verified network with key, trusted partners. For more information, visit:  https://www.go-eka.com

For all other inquiries:
Arune Singh
arune@go-eka.com

SOURCE EKA Solutions, Inc.

Related Links

www.go-eka.com

EKA Launches Cloud-based TMS for Small and Medium Motor Carriers

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June 8, 2020 • by HDT Staff

EKA said its cloud-based TMS is affordable for small to medium fleets.
Imge: Wynn Pointaux via Pixabay

EKA Solutions has launched its Omni-TMS solution for small and medium size carriers, a cloud-based integrated freight management “ecosystem.”

The company first came on the scene in 2018 promising “friction-free” connections between brokers, carriers, and shippers. The carrier TMS is the second piece in a triad of supply chain transportation management system offerings that will eventually be included in the platform. Last fall, EKA launched the broker piece of the platform.

EKA provides a digital freight management (which it calls dFEMX) platform to manage all the customer’s freight businesses, including freight exchange and third-party services. EKA serves as the system of record across multiple applications and seamlessly ties into other freight solutions (TMS, driver apps, etc.) and third-party services.

EKA Omni-TMS for carriers is a native cloud-based [software-as-a-service] TMS that provides affordable, quote-to-cash, best-in-class, intuitive, easy-to-use functionality to empower small- and medium-size carriers with the functionality and services to grow and perform as well or better than large fleets,” said JJ Singh, Founder, CEO.

The platform features asset and revenue management tools, real-time availability of data and information, automated work processes that allow for exception management, real-time load movement visibility, and live ETA.

According to the company, the platform allows small-to-medium brokers, carriers, and shippers to leverage real- time information and trade fluidly across a verified network with key trusted partners and support vendors.


Startup aims to democratize digital freight management

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EKA Solutions builds ecosystem for small and medium-size brokers, carriers and shippers

Linda Baker, Staff Writer  Friday, May 15, 2020

(Photo: Jim Allen/FreightWaves)

J.J. Singh, a longtime transportation and logistics executive, decided to launch a digital freight management solutions company a few years ago after he realized that many small and medium-size shippers, brokers and carriers were not ready for “the Amazon world,” a pressure cooker environment that requires an immediate answer to the question: “‘Where is your load?’”

“We knew from the start these folks were at a cost disadvantage and an effectiveness disadvantage,” said Singh, whose previous experience includes stints at C.H. Robinson and Flying J. The reason for starting the new venture, he said “was to respond to the new business environment, help digitize folks and provide them with services so they are at least on par with larger companies that have a lot more resources.”

Founded in 2015, EKA Solutions offers a cloud-based logistics platform designed to facilitate collaboration and data exchange among small and medium-size shippers, trucking companies and brokers.

The Sacramento, California-based company is developing a range of products aimed at helping customers connect and thrive. Among the offerings: a broker, carrier and shipper transportation management system (TMS), a private marketplace platform, 4PL solutions, and solutions for service providers such as insurance companies.

“We are building an ecosystem for freight management,” said Singh, EKA’s chief executive officer. 

Several features distinguish the company’s products and services from others in the supply chain technology management sector, the company’s executives said.

EKA’s platform is end-to-end, “from order to cash,” Singh said. A centralized system of record, the platform enables real-time load management, shipment tracking, trade partner negotiations, payment and more.

Customizing offerings for different freight participants, EKA starts with a supply chain engine, then crafts different “lenses” on top of that engine, said Mark Walker, EKA’s president and chief digital officer, explaining there is a tailored TMS for carriers, for shippers and for brokers.

“The nuances of each of those lenses allows each party to run their business,” Walker said,  “and it is highly configurable as well, so one company could have a completely different look and feel in a lot of their use of the system.”

A broker TMS launched last fall, and a carrier TMS will be ready on July 1. A shipper TMS is ready to deploy.

The company’s supply chain platform features an intuitive interface and reports can be generated throughout the day in an easy-to-read dashboard style. Because of the “intelligent design,” the cost to deploy is a fraction of what other systems might charge, according to Singh, and the company offers its lowest pricing for the smallest customers, upending the common practice of giving large customers discounts.

“Our whole model is price as you need it,” he said.

Connected to the platform are web portals for any vendors, allowing customers to extend capacity and loads, and enabling “digital freighting in a marketplace environment,” Walker said. 

But unlike the large freight-matching services, typically wide open to all carriers and brokers, EKA’s offering is built around “trusted relationships,” the executives said. Customers can extend information to outsiders, but it is not suggested, Walker explained. “We are not trying to open freight up so they can get the lowest price or generate the highest profit.”

EKA is not a brokerage, but digital brokerage is a subset of what they offer broker customers. “We give them a whole gamut of lanes based on relationships, rather than a singular one-touch or touchless lane for doing their business,” explained Singh.

Looking ahead, the startup aims to broaden its ecosystem to include service providers such as insurance companies for brokers and carriers. That will debut in the second half of 2020.

Mirroring the experience of other technology companies, EKA Solutions experienced a tough time for sales in March and April, as the pandemic upended the economy, according to Singh. But the platform “shines” as a work-from-home solution, he emphasized. “All you need is high-speed internet and we take care of the rest. It’s just like running an airbnb platform.”

As the team continues to build out its product suite, “we are very close to delivering to the marketplace our vision of an end-to-end supply chain platform,” Singh said, “where the shipper can run their business end-to-end, the broker can run their business end-to-end and the carrier can run their business end-to-end. And they can all collaborate very effectively.”

Logistics Startup’s Tech Investment Helped Prepare it for COVID-19

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ProServ Logistics’ empty offices in Eden Prairie, Minnesota.
Photo courtesy ProServ Logistics

For one logistics company, the need for employees to work from home during the COVID-19 pandemic has been made easier with technology. In fact, ProServ Logistics had a head start, as some of its employees were already working remotely.

“Honestly? We didn’t really intend to be virtual,” says Brian Johnson, founder and CEO of ProServ Logistics, headquartered in Eden Prairie, Minnesota.

“Not all the best people wanted to work in Eden Prairie,” admits David Buhl, co-founder and COO. “They wanted to work but didn’t want to commute.”

“So, I guess we went virtual,” Johnson says with a laugh. “Maybe reluctantly, at first. Before we were comfortable with it. Certainly, before we really knew what it could do for us.”

“And what it can do for our customers,” Buhl adds. 

Virtual Offices

Some of ProServ’s key personnel have been remote from the beginning. One of them was Diane Johnson (no relation to Brian), vice president of operations.

“I just reached a point in my life where I wanted to be closer to my family,” she explains. “I love logistics, supply chain, the constant challenges, helping people, preventing problems. But I can do that from home…or my cabin,” she adds, like a true Minnesotan.

Eric Jex, vice president of operations, climbed every hill his “out of college” career choice presented him with. “But I’d chased that rabbit long enough,” he says. “I just wanted to have more meaningful relationships with family, friends, co-workers and customers.”

Brian Johnson, CEO and Co-Founder, ProServ Logistics, working from home during the COVID-19 crisis.
Photo courtesy ProServ Logistics

Jex, initially the most remote employee, joined ProServ when Brian Johnson and Buhl said he could come aboard without being on site. “The lifestyle I want is miles away from Eden Prairie,” he says. “When they said they were cool with me being remote, it was the easiest – and best – decision I ever made.”

ProServ had an office, where most of their employees showed up daily, intent on serving each customer, and committed to growing their business.

“I like coming into the office,” says Perry Torgerson, manager, business development.  “I’m a people person, and that’s what ‘having a job’ always meant to me. Until this Coronavirus,” he adds. “Now, a lot of offices are just risky.” 

Finding tech solutions

In addition to Johnson and Jex, they added a third remote employee, working from Kalamazoo, Michigan.

“At first, it was easy to communicate the important stuff,” Johnson says.  “We were small, and we didn’t always have a lot that we needed to work together on.” But the business grew, and success presented challenges.

“As a service provider, you need your team to communicate, collaborate, and coordinate,” Johnson says. 

Buhl, whose expertise is technology, looked on the situation as an opportunity. “We’d been looking at what was out there, kicking some tires, so to speak. We knew it was time to upgrade our technology.”

ProServ agreed to be a beta tester for EKA Solutions, which developed a cloud-based Omni-TMS to allow brokers, shippers, and carriers to more easily work together. They went live the first of this year. That gave the company an advantage when the COVID-19 crisis forced the entire office to work remotely.

“And you know how all of our people are able to work remotely this week?” Johnson says.  “Because we’ve been doing it. Working remotely, communicating with each other, helping our customers and carriers use our technology.”

David Buhl, COO and co-founder of ProServ Logistics, working from home during the COVID-19 crisis.
Photo courtesy ProServ Logistics

“EKA is a distributive platform,” Buhl explains. “Its security protocols are second to none, but it allows our people – and trusted partners – single sign-on access, and, it’s role-based.”

“So, was it hard to tell everyone to not come to the office because of the pandemic?” Johnson asks. “Yes, because we’re all used to what we’re all used to.  But, did I worry about our business? Or about taking care of our customers? No, because we’ve got the best people, and the EKA platform does everything we need it to.”

Noting that EKA is regularly adding new features to the platform, Buhl says, “I tell them they need to keep pace with ProServ. Our team is working remotely, but we’re going places.”